Gems & Company Privacy Policy

Gems & Company is dedicated to maintaining and protecting your privacy. This privacy policy is designed to inform you of what information Gems & Company collects, why we collect such information and how we use the information we collect. If you have questions or concerns about policy changes, you should contact our customer service department at info@gemsandcompany.com

Collection and Use of Information

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.

As a policy, Gems & Company does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.

When you order Gems & Company products, we will need the shipping address, billing name and address, and the credit card number, its expiration date as well as the 3- or 4- digit security code usually listed on the reverse side of the card. Gems & Company uses state-of-the-art protection when collecting such information. This is designed to guard against credit card theft and interception of this information while it is on the Internet. You can tell if you are using a secure page by looking at the bottom of your browser window where you will see a lock icon: If it is in a closed state, the page is encrypted.

Gems & Company keeps the personal information you provide on servers that are protected against intrusion or unauthorized access by firewalls and other technological security measures and means.

Communication

If you provide Gems & Company with personally identifiable information, this information may be used to communicate to you information regarding Gems & Company and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs. If you place an order with Gems & Company, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.

Compliance with Law and Fraud Protection

We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers: We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: webhosting companies, fulfillment companies (e.g., companies that fulfill product orders), jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Gems & Company, to confirm and process your order we will share your personally identifiable information with such financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Gems & Company. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.

IP Address

When you visit our Web Site, Gems & Company collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Web Site, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Web Site. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction.

Data Collection Devices, such as Cookies: In some instances, Gems & Company may collect non-personal data through cookies, web logs and other monitoring technologies. Where authorized by us, third parties may use cookies, Gems & Company's web log files, web beacons and other monitoring technologies to compile aggregate statistics on Gems & Company's behalf. The non-personal information that we collect is used to better understand and improve the usability, performance and effectiveness of our Web Site and marketing programs. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies on certain pages of our Web Site to, among other things, analyze our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. Gems & Company does not use cookies to store or collect any personally identifiable information. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Web Site.

Children Under 13

Gems & Company does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.

Your Consent to Gems & Company’s Privacy Policy

By using this Web Site, you agree to Gems & Company's privacy policy. This is our entire and exclusive privacy policy and it supersedes any earlier version. We may occasionally update this privacy policy. When a revision is made we will revise the "last updated" date on this page. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information. Your continued use of this Web Site constitutes your consent to this privacy policy and any updates.

Policy Changes

Gems & Company reserves the right to modify our Privacy Policy at any time. If our Privacy policy changes, the revised policy will be posted on this site and we will change the updated date on the bottom of the page to reflect the date of the modification.

Contact us

Gems & Company will make every attempt to keep all your information up to date when you provide it to us, and to guard you privacy by continuously evaluating the enforcement and nature of our policies.

If you have questions about this privacy policy, please contact the Gems & Company customer service department at info@gemsandcompany.com. You may also send us your comments about the Gems & Company Web Site or the shopping experience in general, as we always appreciate feedback.